Reservation bookings
See booked tables and guest counts for each month, add or edit bookings yourself, and cancel with a refund or give a partial refund.
At a glance
- Where to find it
- back-office › Admin › Performance › Reservations
- pos › Seating
What's included
Seating and table service
The Seating tab shows your floor plan with each table's status, plus a list of seated parties, reservations, online bookings and the waitlist, so hosts and servers can seat guests and open their orders from one place.
Online table booking
Let guests book online from your own booking page. You decide what can be booked, how many guests and tables, which times, and your refund policy.
Each booking shows the guest, party size, contact details, booked item, payment and any deposit. When cancelling you choose whether to apply your refund fee, and the guest is emailed about the cancellation automatically.
On the POS, online bookings appear on the Seating tab in a Booked section with the booked item and options, the prepaid amount and any refund. Swipe a booking and tap Assign to give it a table. Staff can also book a table on the iPad with + Reservation (name, phone, time, party size, note and table).